MISSION STATEMENT

"Our mission is to promote the niche market of the game of cornhole into a recreational and competitive mainstay game in Iowa, the Midwest, United States and world-wide. ICN will exceed the public's expectations for service, quality, and value. We will strive to earn our customers' long-term loyalty by working to deliver more than promised; being honest and fair, and going "the extra mile" to provide exceptional service that creates a pleasing recreational and competitive experience.

We must motivate our employees to provide exceptional service to our customers by supporting their development, providing opportunities for personal growth, and amply compensating them for exceptions and achievements. We believe it is critical to our success to promote managers from within who will serve as examples of success to others to follow.

Although our goal is to be the best and not necessarily the biggest or the most profitable, our success at satisfying customers and motivating employees will bring growth and long-term profitability."

What A Customer is to us.

  • Our customers are the most important people ever in this organization, either in person or otherwise.
  • Our customers are not dependent on us. We are dependent on them.
  • Our customers are not an interruption of our work, they are the purpose of it. We are not doing them a favor by serving them, they are doing us a favor by giving us an opportunity to serve them.
  • Our customers are not an outsider to our business; they are part of it.
  • Our customers are not cold statistics, names on files, or ledger sheets. They are flesh and blood human beings with biases, prejudices, feelings, and emotions like our own.
  • Our customers are not someone to argue with. Nobody wins an argument with a customer.
  • Our customers are people who bring us their wants.
  • It is our job to fill them profitably - to them and to ourselves.

What will you do?
Through promotions consisting of tournaments, leagues, non-profit affiliations, and educational affiliations, ICN will  become the working template for the sport of corn hole. ICN’s mission is to expand and promote the game of corn hole throught the US.

Company Goals and Objectives: 
ICN will become the template business for future expansion in Iowa, the Midwest, and the us finally the world.